Terms and Conditions
Effective Date: 2024-10-17

These Terms and Conditions ("Terms") govern your use of the services provided by Uthali Company Limited ("we," "us," "our"). By using our website and services, you agree to comply with these Terms.

1. Acceptance of Terms

By accessing or using our website and services, you confirm that you have read, understood, and agree to be bound by these Terms and any additional policies referenced herein. If you do not agree to these Terms, please do not use our website or services.

2. Eligibility

Our services, including loans, are only available to individuals who are:

  • Civil servants or public sector employees in Zambia.
  • At least 18 years of age.
  • Able to provide the necessary documentation and information to verify eligibility.

3. Loan Applications

  • To apply for a loan, you must complete our online or in-person application process and provide accurate and complete information.
  • Approval of any loan is subject to our internal review, including creditworthiness and employment verification.
  • The terms of each loan, including the interest rate, repayment schedule, and applicable fees, will be provided to you before you accept the loan.

4. Loan Repayment

  • Loan repayment terms, including amounts and due dates, will be outlined in your loan agreement.
  • You agree to make timely repayments as per the loan agreement. Late payments may result in additional fees and penalties, as well as negative credit reporting.
  • In the event of non-payment, we reserve the right to take legal action or employ third-party collection agencies.

5. Interest Rates and Fees

  • The interest rate and any applicable fees for your loan will be provided in the loan agreement.
  • Uthali Company Limited reserves the right to change interest rates or fees, but any changes will not apply to existing loan agreements.

6. Use of Website

By using our website, you agree to the following:

  • You will not misuse our website by attempting to hack, upload viruses, or engage in any unlawful activity.
  • You are responsible for ensuring that your use of our website complies with applicable laws.
  • We may suspend or terminate your access to our website if you violate these Terms.

7. Intellectual Property

All content, logos, trademarks, and materials available on our website are the property of Uthali Company Limited or our licensors. You may not use, reproduce, or distribute any materials from our website without prior written consent.

8. Limitation of Liability

  • Uthali Company Limited provides services on an "as-is" basis. We do not guarantee the availability or functionality of our website or services at all times.
  • To the maximum extent permitted by law, Uthali Company Limited shall not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website, including but not limited to financial loss, data loss, or service interruptions.

9. Privacy

Our Privacy Policy explains how we collect, use, and protect your personal information. By using our services, you agree to the collection and use of your information as outlined in our Privacy Policy.

10. Termination

We may terminate or suspend your access to our services at any time, without prior notice, for any reason, including breach of these Terms. Upon termination, your obligation to repay any outstanding loan balance remains.

11. Changes to Terms

Uthali Company Limited reserves the right to update or modify these Terms at any time. Any changes will be posted on our website, and continued use of our services after such changes constitutes your acceptance of the new Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Zambia. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in Zambia.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Uthali Company Limited
Plot 9346, Off Alick Nkata Rd, LongAcres, Lusaka, Zambia
Email: [email protected]
Phone:+260763999919