Privacy Policy
Effective Date: 2024-10-17
Uthali Company Limited ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Includes your name, contact details, National ID, employment details, financial information, and other information you provide when applying for our loan products or services.
  • Automatically Collected Information: Information such as your IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We may use the information collected for various purposes, including:

  • Processing loan applications and other service requests.
  • Verifying your identity and employment status.
  • Communicating with you regarding your account or loan.
  • Improving our website and services.
  • Complying with legal requirements and industry regulations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Third-party vendors that help us operate our business (e.g., payment processors, verification services).
  • Legal Authorities: When required by law or to protect our rights and comply with regulations.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Data Security

We use reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. While we strive to protect your information, no security system is impenetrable. By using our website or services, you acknowledge that you understand and accept these risks.

5. Your Data Rights

You may have the following rights regarding your personal data:

  • Access: Request details about the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal information, subject to certain legal obligations.
  • Withdrawal of Consent: If you have given consent for data collection, you can withdraw it at any time.

6. Cookies

We use cookies to enhance your experience on our website. Cookies are small data files stored on your device to track website usage and preferences. You can control the use of cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before sharing any personal information.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the effective date updated accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Uthali Company Limited
Plot 9346, Off Alick Nkata Rd, LongAcres, Lusaka, Zambia
Email: [email protected]
Phone:+260763999919